Position Overview

We are looking for a Strategic Vendor Manager to own and grow key vendor partnerships across Mumzworld’s ecosystem. This role will focus on vendor performance, commercial negotiations, strategic planning, and long-term partnership development, ensuring vendors are aligned with Mumzworld’s growth objectives, customer promise, and operational standards.

The ideal candidate brings strong commercial acumen, relationship management skills, and experience working with brands or suppliers in an e-commerce or retail environment.

Key Responsibilities

Vendor Strategy & Performance

• Own and manage a portfolio of strategic vendors, driving revenue growth, margin improvement, and long-term partnership value

• Develop joint business plans (JBPs) with key vendors aligned to category and company objectives

• Monitor and review vendor performance against KPIs including sales, margin, availability, promotional effectiveness, and operational SLAs

Commercial & Negotiation

• Lead commercial negotiations covering pricing, margins, trading terms, promotions, exclusivity, and marketing investments

• Ensure optimal commercial terms that support profitability while maintaining strong vendor relationships

• Identify opportunities for incremental revenue streams through vendor-funded initiatives and on-site placements

Planning & Execution

• Collaborate with Category, Marketing, Supply Chain, Finance, and Tech teams to execute vendor strategies effectively

• Support campaign planning, seasonal events, and promotional calendars in partnership with vendors

• Ensure timely onboarding of new vendors, products, and initiatives

Data, Insights & Reporting

• Analyze vendor-level performance data to identify trends, risks, and growth opportunities

• Prepare regular performance reviews and insights for internal stakeholders and vendors

• Use data to influence decision-making and vendor discussions

Relationship & Stakeholder Management

• Act as the primary point of contact for assigned vendors, ensuring strong communication and alignment

• Build trusted, long-term relationships with senior vendor stakeholders

• Proactively resolve issues related to performance, supply, or execution

Skills & Competencies

• Strong commercial and negotiation skills

• Strategic thinking with strong execution capability

• Data-driven and analytical mindset

• Excellent stakeholder and relationship management skills

• Strong communication and presentation skills

• Ability to thrive in a fast-paced, high-growth environment

• Collaborative, solution-oriented approach

Experience & Qualifications

• 4-7 years of experience in vendor management, account management, category management, buying, or commercial roles

• Experience in e-commerce, retail, FMCG, consumer goods, or marketplace environments

• Proven track record of managing and growing vendor or brand relationships

• Strong proficiency in Excel and data analysis tools

• Experience working cross-functionally with multiple teams

We Are Keen to Work with Talent That

• Has an entrepreneurial mindset and enjoys building and scaling businesses

• Is commercially sharp and outcome-driven

• Values teamwork, ownership, and accountability

• Is comfortable with ambiguity and change

• Believes no task is too small when it comes to delivering impact

Why Join Mumzworld?

This is an opportunity to play a key role in shaping strategic vendor partnerships at the region’s leading mother, baby and child e-commerce platform - working with a passionate team, iconic brands, and a fast-growing customer base across the GCC.